Mikllas Lund

ServiceNow Specialist

As a ServiceNow Specialist at Adeno, Mikllas brings a unique dual perspective from his work as both a customer and a consultant. This blended background gives him a comprehensive understanding of the platform, allowing him to effectively align technical solutions with both business needs and established best practices. He possesses extensive expertise in designing, developing, and implementing solutions across a variety of ServiceNow modules - including ITSM, HR Service Delivery, Employee Center, and App Engine - and is highly proficient in creating custom applications, with technical capabilities covering data models, business logic, scripting, and integrations. Mikllas holds certifications as a Certified Application Developer (CAD) and CIS in ITSM, and has advised clients such as Velux, Tryg, STARK, and the City of Copenhagen on complex implementations across manufacturing, retail, public sector, and financial services industries.