Rikke Badsberg

ServiceNow Specialist

As a ServiceNow Specialist at Adeno, Rikke brings a unique blend of technical expertise and user-centric design thinking, with a particular focus on bridging the gap between people and IT systems through User Experience (UX) and interaction design. Her robust academic background - including a Master's and Bachelor's degree in Digital Design from Aarhus University and an AP degree in Computer Science - enables her to navigate complex technical environments while maintaining a creative, human-centered approach. Rikke has advised clients such as Bang & Olufsen, Kamstrup, and Silkeborg Kommune on ServiceNow implementations, with specializations in Employee Center, ITSM, and Customer Service Management. She is a Certified System Administrator and is dedicated to driving meaningful digital transformation through process optimization and platform excellence.