Join us at our office in Silkeborg for an afternoon on the ServiceNow Brazil release.
Every ServiceNow release comes with a long list of new features. What's harder to find is what they mean in practice. This event goes beyond the release notes.
We share experience from the first Brazil upgrades and show live demos instead of feature lists. You get our guide to getting the most value from the upgrade, including the hidden gems worth switching on and the pitfalls to avoid.
The focus is on the foundations most organisations rely on every day: ITSM, CMDB, and platform and developer capabilities. We also give AI its place, with a practical look at what is ready to use and what is not.
Everything we show comes from real customer upgrades.
You will leave with
Lessons from the first upgrades
Demos of what works, not just what's new
A practical guide to maximising upgrade value
Hidden gems and pitfalls, so you avoid surprises
Agenda
13:00–14:00 Welcome:
Settle in and meet the team and the other attendees.
14:00–17:00 Brazil in practice:
Lessons from the first upgrades and live demos across ITSM, CMDB, and platform and developer capabilities, including the hidden gems worth switching on, the pitfalls to avoid, and an honest look at what AI is ready for.
17:00–18:00 Q&A and networking:
Bring your questions about Brazil, then stay and talk with the speakers and other attendees.
Practical information
Date: Wednesday 20 January 2027, 13:00–18:00
Location: Adeno Office, Randersvej 2A, 8600 Silkeborg
