Webinar: Migrating to Platform Analytics

The technical side of migrating to Platform Analytics is well-documented and not that hard. ServiceNow has done a solid job there.

But the real challenge isn't the migration itself. It's convincing the business not to just drag everything across and call it done.

This webinar focuses on the process side: how to evaluate what's worth keeping, what a dashboard audit looks like in practice, and how to come out the other side with a cleaner, more maintainable analytics setup.

We'll talk about identifying performance offenders, separating operational metrics from KPIs, and breaking up dashboard monoliths so different functions aren't all crammed onto one screen nobody trusts.

Benjamin Legarth will also join with a slightly different take, inspired by Darrell Huff's classic "How to Lie with Statistics", connecting the book's ideas to how we build and present analytics in ServiceNow. A good reminder that the numbers on your dashboards are only as honest as the choices behind them.