Courses & Workshops

Course: Flow Designer

We are hosting an open enrollment course in Flow Designer on May 22nd & 23rd, 2024. This course is taught in Danish.

OBS: We are offering new courses in the autumn of 2024 – stay updated on our courses by signing up for our newsletter.

This 2-day course provides participants with the skills to work effectively with the Flow Designer tool in ServiceNow. Flow Designer is a visual low-code solution that enables users to streamline and automate processes and workflows within their organization.

For a company utilizing ServiceNow, having internal Flow Designer competence is crucial. It allows for taking control of processes and workflows, making small adjustments without relying on developers.

Our courses are based on hands-on exercises, as well as the expertise and experience of our consultants. You can find more information about the course in the materials below. If you are seeking enrollment or have any questions, please do not hesitate to contact us.

Course: CMDB & CSDM

We are hosting an open enrollment course in CMDB & CSDM on the 8th and 9th of  2024. This course is taught in Danish.

OBS: We are offering new courses in the autumn of 2024 – stay updated on our courses by signing up for our newsletter.

This 2-day course is designed to provide participants with a comprehensive understanding of Configuration Management Database (CMDB) and Common Service Data Model (CSDM) in ServiceNow. The functionality of ServiceNow increasingly relies on data being organized in accordance with CSDM. Therefore, it is crucial to have a solid knowledge of the concepts to ensure and future-proof one’s implementation.

Throughout this course, participants will learn about the structure of CMDB, including classes and the various types of entities. They will also gain insight into how the CSDM data model supports the entire ServiceNow platform.

Our courses are based on hands-on exercises, as well as the expertise and experience of our consultants. You can find more information about the course in the materials below. If you are seeking enrollment or have any questions, please do not hesitate to contact us.

Tailored Courses & Workshops

Tailored courses and workshops are developed in close collaboration and dialogue with the customer, adapting to individual and specific learning and facility needs.

The customized courses cover various ServiceNow topics, including: CMDB/CSDM, ITSM, CSM, Service Portal, SecOps, Software Asset Management, Widgets, Service Catalog, and many more.

Contact us to learn more about the possibilities and which topics could be relevant for your organization, team, or employees.

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